Terms of Service

Last Updated: November 11, 2024

1. Acceptance of Terms

By accessing and using the True North Programs website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Nature of Services

True North Programs provides informational content and resources about community initiatives for Canadian residents. Our services are strictly informational in nature and are designed to support community learning, inclusion, and engagement.

3. Informational Purpose Only

All content, materials, and information provided through our website and services are for informational purposes only. This includes, but is not limited to:

• Program descriptions and details
• Community resources and tools
• Educational materials and guides
• Support channel information

We do not provide professional advice, and our content should not be relied upon as a substitute for professional consultation in any field.

4. User Responsibilities

When using our services, you agree to:

1. Provide accurate and truthful information when submitting forms or communications
2. Use our services in compliance with all applicable Canadian laws and regulations
3. Respect the intellectual property rights of True North Programs and others
4. Not engage in any activity that could harm, disable, or impair our services
5. Not attempt to gain unauthorized access to any part of our services or systems

5. Intellectual Property

All content on the True North Programs website, including text, graphics, logos, images, and software, is the property of True North Programs or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party websites is at your own risk.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by Canadian law, True North Programs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. This includes damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless True North Programs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services or violation of these Terms of Service.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with PIPEDA and other applicable Canadian privacy laws. Please review our Privacy Policy to understand our practices.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

12. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: